Success Stories

New portable retail supply chain solution dramatically reduces costs, while improving payables and eliminating mobile delivery support calls.

Discover how First Choice Coffee Services, an American nationwide market leader in providing coffee breakroom supplies and equipment to a variety of locations, needed to improve daily route planning, driver-to-driver communication, GPS mapping and tracking, delivery updates, order entry, receivables and invoice confirmations.

In this success story, you will understand how equipping fleet of drivers across 60 US distribution center hubs with rugged and multi-functional mobile devices connected to a unified software solution has brought First Choice Coffee Services to the desired results with ease.

Results

• Curtailed in 1 week the cash conversion cycles
• Saved $100,000 in unnecessary hardware acquisition costs, completely eliminating the purchase of spare units
• Reduced from 3 to 1 the number of devices carried by each driver
• 95% drop in support calls from field service staff